Why Arbor is a Great Company to Work For
Arbor has won the National and West Michigan’s Best and Brightest Companies to Work for several years. We’ve earned that distinction by having great culture, top-notch benefits, work-life balance and a focus on career development. Learn MORE about what makes us great below.
GET MORE Benefits
Arbor Financial employees receive some of the best medical coverage with Blue Cross/Blue Shield health plans. In addition to our exceptional medical plans, full-time employees receive vision, dental, flexible spending accounts (FSA), health savings accounts (HSA), voluntary life insurance, short- and long-term disability coverage, and tuition reimbursement.
Whether you work full-time or part-time, you'll benefit from paid vacation, sick time, holidays, and your birthday off with pay. Arbor Financial employees can also receive pay for time spent volunteering in our community. Every member of our team can GET MORE benefits through the option to buy pet insurance, discounts on Arbor Financial loans and financial products, along with complimentary access to our Employee Assistance Program.
Employees enjoy the following benefits:
- Health, vision and dental insurance plans
- Voluntary life insurance coverage
- Flexible spending plans
- Health Savings Account
- Loan and retail product discounts*
- 401(k) with 100% company match*
- Tuition reimbursement
- Vacation and sick time*
- Paid holidays*
- Short- and long-term disability coverage
- Employee Assistance Program*
- In-house training programs*
- Birthday off with pay*
- Paid volunteer time*
*These benefits are available to both full-time and part-time staff.
GET MORE Growth
Arbor Financial is invested in the development of our employees. We’re a growing organization with frequent opportunities for advancement and we love to promote from within. If you’re looking for a long-term career, we’ll invest in your personal and professional growth to help you achieve your dreams - at work and at home. If you’re looking to earn a paycheck while you finish your degree, we’ll help you develop the skills you need to take your career to the next level.
We equip employees to GET MORE growth through initiatives such as:
- A three-day New Employee Orientation to acclimate all employees to our culture, followed by comprehensive new hire training within your department
- Our Annual Staff Enrichment Day, designed to inspire and empower employees to be their best
- Arbor University, a virtual learning platform that includes relevant annual training and career development tracks for positions such as Personal Banker, Branch Manager and Loan Officer
- Skill-building opportunities for entry-level employees like becoming a Peer Coach or joining a special project committee to work alongside senior team members across departments
- Quarterly management check-ins to keep your needs and development at the forefront
GET MORE Fun
We love to work together, do the right thing and have fun! We go out of our way to hire people who are positive and personable, and it shows. When you join team Arbor, you can expect your work day to be made enjoyable by friendly interactions, random notes of encouragement, badges and eCards through our recognition site, department potlucks and close-knit teams. While our employees tend to organically initiate fun on their own, Arbor also sponsors official activities to incorporate fun into the workplace, including:
- Quarterly "Have Fun" events like family day at the Kalamazoo Growlers, drinks and hors d'oeuvres at a local establishment or a food truck rally at the Main Office
- Halloween costume contests
- Holiday gatherings and games
- Inter-departmental competitions
- Feel Good Friday virtual discussions about engaging topics
GET MORE Wellness
With the help of our employees, we have carefully created a wellness program that meets their needs. Through this program, we provide education and resources that help our employees enjoy an overall healthy and active life; by focusing on physical, mental, and financial wellbeing. We achieve this through monthly fitness challenges with generous prizes, nutrition classes, and engaging events!
GET MORE Connected
Stay in the know regarding the entire organization, strategic goals, and overall success. You will have access to in-depth reports regarding your department, other departments within the organization, and the overall health of Arbor Financial. With transparency at the top of our mind we want you to be included and aware of our membership growth as well as product use across the board.
Workplace Awards
We're passionate about our company culture and have worked hard to build a healthy workplace. As a result, we’ve been recognized with several workplace excellence awards. We’ve received the Best & Brightest Companies to Work For award, both for West Michigan and on the national level.
In 2019 we were the first credit union to be honored by the Better Business Bureau with the Torch Award for Ethics. We’re very proud to be recognized for our ethical approach to member service and hope to inspire other organizations to follow our lead.
Working here is like having a second family. Don't believe us? Listen to what our employees have to say.
"I chose Arbor because I wanted my next career path to be with a company that puts people first. We offer a lot of different options that can help our members meet their financial goals. No one product will fit everyone, and here at Arbor, we have something for everyone! We also try very hard to help everyone that comes to our door. We can't say 'yes' every time, but we look as hard as we can to find that 'yes' that makes my day!"
Debra L.
"Arbor, or ECCU back then, gave me an opportunity at a new life. They took a chance on hiring me, and it changed the course of my career. They have been massively supportive of me and my growth and development, and I try to repay that every day I come to work. I love working here!"
Ryan H.
"I started at a Savings and Loan institution and realized I enjoyed serving people within the community. A former employee told me about Arbor and how amazing it was to work there. A loan officer position opened and I applied. Arbor was a perfect fit in my career path. Over the 22 years at Arbor, I have seen how positively we can affect members’ lives. We offer amazing products and services to our members. My favorite part of my job is working with the Arbor team to develop these products and services because I know how helpful they are to our members."
Susan W.
"I love working here! It is so much fun to try to come up with solutions to members' problems and seeing their faces relax or light up when we figure out a way to help them. The absolute best thing about working here is being able to spend the day with my coworkers! They are all so competent, and we all genuinely care about each other. I recently had a coworker say to me, ‘If it’s important to you, it’s important to us,’ when I mentioned that I was happy they were all participating in a wellness competition I had started. It made me so happy to hear that and warmed my heart. I am so happy I have this job. I also really enjoy the members. Recently, one of our more regular members exclaimed, ‘I love my bank,’ for no significant reason; she just genuinely enjoys coming in to see us. I love it so much!"
Rebekah B.
"I applied to work at Arbor, as I had several friends that worked here already, and they all talked about how great it was. I thought how awesome it was to hear nothing but great things from different people working in different departments. The best part of my job is working with our members to make their dream of owning a home a reality!"
Holly B.
"Arbor is simply the best financial institution to work for! We truly are valued, respected and fully engaged in the success of Arbor!"
Kim C.
"I love working at Arbor Financial because we are truly about people helping people. We are always looking for the latest and greatest ways to meet our members' needs."
Heather S.
“In my 40-year career, the last 11 years have been the greatest! Best members, best co-workers, best management! This is by far the best place I have ever worked!”
Gina C.
“It is easy to come to work every day, when you love the peeps you work with!”
Darcy M.